Primary.com Reviews

They do have really cute stuff, but every time I find something I like, my kid’s size is already gone. It’s frustrating, honestly. I kind of regret not reading reviews first because it seems like this is a common issue.

I was really happy to get exactly what I ordered. Everything was right, with no mix-ups at all, which made the whole experience feel easy and stress-free.

I really like that their clothes are clean and basic without huge logos everywhere. It makes it so much easier to pick things out for my kids without overthinking it. If you’re shopping for school clothes or everyday basics, I’d say they’re a good option. Just a heads up to check the sizing carefully, because a couple pieces fit a little differently than expected, so I took off one star for that.

I was able to find what I needed, so the site does the job, but it felt a little clunky overall. Checkout was more annoying than it needed to be, and I had to put in more effort than I expected just to finish the order.

I ordered a few things from Primary and, the shipping was way quicker than I thought it would be. I got the tracking email not long after placing the order, and the package actually showed up before the estimated delivery date, which almost never happens.
Everything was packed well and nothing was messed up, so I really don’t have any complaints. I appreciate when a company does what it says it’s going to do instead of making customers chase updates or wait around forever. It was easy, fast, and I’d definitely order again.

I had to swap a couple of kids’ shirts for a bigger size, it was way easier than these things usually are. Exchanges always feel like they’re going to turn into some whole ordeal, but the steps were clear, the shipping label came through fast, and the new size got here quicker than I expected. No annoying back and forth or anything. Really happy with how simple it was.

I’d say the basics are solid for what you pay. It’s not the cheapest option out there, but the quality makes the price feel reasonable. i get the feeling they’re not trying to trick people with bargain-bin pricing and then cut corners, which I appreciate.

I grabbed a few tees and leggings for my kids, and the sizing was pretty much right where I expected. Didn’t have to overthink it or size up.
Washed everything once and the fit stayed the same. Made school clothes shopping a lot easier.

I had a problem with my order and reached out to customer service, but the replies felt copy-and-paste. I kept explaining the issue, and the responses didn’t really match what I was saying, so it seemed like my messages weren’t actually being looked at. After waiting a few days, I still didn’t have a real fix. It was disappointing, especially when you expect a company to help once something goes wrong. I don’t think I’ll be ordering again anytime soon.

I’ve used them a few times now, and they’ve been dependable overall. I did have a mix-up with an order in the past, so I still like to double-check everything just to be safe. Not perfect, but trusted enough for me to keep using them.

The colors are really bright, which is exactly what I wanted. I know some people might think they’re too much, but they look just like I expected and I’m happy with them

From what I remember, these were fine at first, but the knees started wearing out sooner than I expected. They held up okay overall, just not as well as I’d hoped

The return process was actually really easy, which felt like a small win because I was expecting it to be a hassle. The only downside was the refund took about a week to show up, but everything went through in the end...

I’ve had a few moments where I found something cute for my kids, only to see their size was gone, and I remember feeling so annoyed because that usually means the hunt starts all over again. But here, things seem to come back in stock often. I’ve learned to just check back later, and more than once the size I needed was there again. It makes shopping for my kids feel a lot less frustrating.

I really like the clothes I ordered, but the support side was frustrating. I had a question about my order and it took days to get a reply, which made me feel a bit ignored. My gut told me it would get sorted eventually, and it did, but the waiting around wasn’t great

The clothes were packed nicely, but I did feel a little pressured to check everything right away since the box showed up slightly crushed. Thankfully, the items inside seemed fine overall

The clothes themselves were fine, no real complaints there. But the shipping cost for such a small order felt ridiculous. It made me wonder if they’re more focused on squeezing extra money out of customers than making the shopping experience decent. Not sure I’d order again because of that.

I’ve bought from Primary.com a few times for my kids, mostly because I’m picky about simple stuff and I tend to zero in on the basics. The colors are cute, everything is easy to mix together, and I really like that there aren’t giant logos all over the clothes. Prices feel reasonable too.
The only thing I keep running into is that the colors or sizes I’m actually looking for are often sold out. I’ll check back later and somehow the exact ones I need are still unavailable. Not a huge deal, but it gets annoying when I’m trying to grab a few of the same item and only half of what I need is in stock.

I’ve ordered from Primary a few times now, and overall I do like their stuff. The clothes are cute, especially if you want simple colors without huge logos everywhere, and the quality has been totally fine for us.

The thing that throws me off is the sizing?? My older kid is tall and kind of between sizes, and it feels like the options stop right when we still need a little more room. I really wish they had more extended sizes or different fits for kids with different body types.

So yeah, I’d say it’s okay, not amazing but not bad either. I still buy a few things here and there, but definitely less than I used to because the sizing feels like a bit of a guessing game.

I bought a couple pairs of pajamas from Primary, and they’re okay overall, just not as great as I was hoping. The colors are cute and the fit is good, but they weren’t as soft as I expected, and after a few washes the fabric started feeling a little rough. One of the seams also got loose, which was disappointing. Not saying it’s a scam, but for the price, I thought they’d hold up a bit better